Hockey Camp FAQs

Find answers to the most common questions about Apex Hockey camps, clinics, registration, player eligibility, schedules, cancellations, and the overall training experience. Our programs are designed primarily for intermediate to advanced hockey players ages 10+, and the information below will help families understand what to expect before registering for an Apex Hockey program.

Who is eligible to register for Apex Hockey skills classes and camps?

Apex Hockey camps and skills clinics are designed primarily for intermediate to advanced youth hockey players who already have a foundational understanding of the game.

Our programs focus on refining skating mechanics, puck skills, agility, reaction, and other individual hockey skills in a fast-paced training environment. Apex Hockey is not a beginner learn-to-skate or introductory hockey program.

Most Apex youth camps are intended for players ages 10 and older, unless a specific program description states otherwise. This age guideline helps ensure that participants have the physical ability, attention level, and hockey experience necessary to engage with our curriculum and training progressions.

Players should be comfortable participating independently in structured hockey drills and skating at a level appropriate for an intermediate or advanced training environment.

What are the registration criteria for Apex Hockey camps?

During registration, parents or guardians are asked to provide basic information about their player's age and hockey background so we can help maintain an appropriate training environment for each program.

Player Age and Skill Level

Parents should accurately provide their player's:

• Age
• Current skill level
• Team, club, or hockey association from the player's previous winter season

This information helps Apex Hockey better understand each participant's hockey experience and confirm that the player is an appropriate fit for the program. Certain camps or specialized clinics may have additional age or competitive-level requirements, which will be identified in the individual program description.

Accurate Registration Information

Parents and guardians are responsible for providing accurate information during registration. This allows our staff to better understand the range of players attending and helps us maintain the intended pace and level of each program.

If you are unsure whether a particular Apex Hockey camp or clinic is appropriate for your player, please contact us through our Contact page before registering.

I am interested in Apex Hockey visiting my city. Who can I contact?

We are continually evaluating new markets across Canada and the United States. If you would like to see Apex Hockey host a hockey camp or skills clinic in your community, please contact us through our Contact page.

When reaching out, it is helpful to include:

• Your city and state/province
• Local rink or facility recommendations
• Information about the local youth hockey community
• Potential age groups or competitive levels
• Any local organizations that may be interested in supporting or promoting the program

Our team regularly reviews potential new locations as we expand the Apex Hockey development platform across North America.

What is Apex Hockey's cancellation and refund policy?

Apex Hockey commits significant resources well in advance of each program, including ice rental, coaching staff, facility arrangements, equipment, administration, and event logistics. Registration also involves transaction and processing costs that may not be recoverable when a participant withdraws.

For these reasons, Apex Hockey registrations are non-refundable for participant-initiated cancellations.

We strongly recommend that families purchase the optional registration insurance offered during checkout to protect their registration fees against eligible unforeseen circumstances.

Registration Insurance – Strongly Recommended

Optional registration insurance is available during registration through Vertical Insure.

Depending on the applicable policy terms, coverage may provide reimbursement for qualifying circumstances such as:

• Player injury or illness
• Certain family emergencies
• Parent job loss
• Other eligible unforeseen circumstances

Coverage, exclusions, documentation requirements, and claim eligibility are determined entirely by the insurance provider.

Families can learn more about registration insurance through LeagueApps.

If coverage was purchased and you need to submit a claim, reimbursement requests must be made directly through Vertical Insure.

Apex Hockey does not determine insurance eligibility, approve insurance claims, or issue insurance reimbursements.

Because Apex Hockey does not provide cash refunds for participant-initiated cancellations, we strongly encourage families to purchase registration insurance, particularly if there is any concern about injury, illness, travel, scheduling, or another circumstance that could prevent attendance.

Participant-Initiated Cancellations

If a participant withdraws from an Apex Hockey program, registration fees are non-refundable, except where otherwise required by applicable law.

This includes, but is not limited to:

• Player injury or illness
• Scheduling conflicts
• Changes in team schedules
• Family emergencies
• Travel or transportation issues
• Personal conflicts
• Voluntary withdrawal from the program

Families who purchased registration insurance should contact the insurance provider regarding possible reimbursement for covered circumstances.

Program Credits

Although registrations are non-refundable, Apex Hockey may issue a program credit in certain circumstances at its sole discretion.

More Than 30 Days Before the Program

Families who notify Apex Hockey at least 30 calendar days before the scheduled program start date may be considered for a partial or full program credit.

Approval and the amount of any credit are determined by Apex Hockey based on the individual circumstances.

Within 30 Days of the Program

Credits are generally not available within 30 days of the scheduled program start date, except for the medical exception described below.

Medical Exception

If a participant is unable to attend because of an injury or illness and appropriate medical documentation is provided, Apex Hockey may issue a credit toward a future program.

Medical circumstances do not qualify for a cash refund from Apex Hockey. Families seeking reimbursement should use their registration insurance coverage, if purchased.

Unless otherwise stated when issued, Apex Hockey program credits are valid for one year from the date of the originally purchased program.

No-Shows and Missed Sessions

Participants who fail to attend a program without prior notice forfeit their registration fee and are not eligible for a refund or credit.

Refunds or prorated credits are also not provided for individual sessions or days missed after a program has begun, including absences caused by:

• Injury
• Illness
• Scheduling conflicts
• Travel issues
• Personal circumstances

Apex Hockey Program Cancellations

If Apex Hockey cancels an entire program because of insufficient registration, facility closure, scheduling issues, or another circumstance that prevents the program from being delivered, registered families will be offered either:

• A full refund, or
• A credit toward a future Apex Hockey program

This provision is separate from the participant cancellation policy described above. If only a portion of a program must be cancelled because of circumstances outside Apex Hockey's control, Apex Hockey will communicate the available resolution directly to affected families.

Why This Policy Exists

Apex Hockey reserves ice time, staffing, and other resources well before each event. Once a registration is accepted, those commitments are made in anticipation of the participant attending.

Our cancellation policy helps us maintain reliable programming, qualified coaching staff, appropriate player-to-coach ratios, and consistent event operations while keeping policies predictable for all families.

For families who want additional protection against unexpected circumstances, registration insurance is the recommended option.

If you have questions about this policy, please contact us through our Contact page.

I am interested in bringing Apex Hockey to my market. Are franchise opportunities available?

Apex Hockey continues to explore opportunities to expand our development platform into new markets.

If you are interested in learning more about potential Apex Hockey franchise or market-development opportunities, please visit our Franchise page for additional information.

We are interested in connecting with qualified individuals and organizations that understand their local hockey community and share our commitment to delivering professional, high-quality player development.

Our team can provide additional information regarding potential markets, operating expectations, brand standards, training systems, and the process for exploring an Apex Hockey opportunity in your region.